Omega Computer Repairs

About Omega Computer Repairs

Hello and thank you for visiting our site! We are a computer repair and technology consulting company based out of Santee, California. We provide many services ranging from simple diagnostics and repairs to IT consulting. Whatever service you need, we're sure to be able to help you find a solution that fits you personally.

We approach everything we do with the same core values - treat others as you would like to be treated and provide the best value possible. We don't engage in upselling of products or services. We simply give you our professional opinion and provide you with as many options as possible and allow you to make the choice that best fits you.

Not quite sure what service you might need? Contact us and we'll go over the issues you're having and provide our professional opinion on possible causes and what service might be involved. There's no obligation to purchase anything - we'll simply give you the information and you decide how you'd like to proceed! For your convenience, we accept inquiries via phone call or text message at 619-627-1225 or via email at support@omegacomputerrepairs.com

Meet the Owner and Lead Technician

Hello, my name is William but my friends call me Bill! I started Omega Computer Repairs because I genuinely love working with technology and solving problems and I love the feeling I get from providing excellent customer service and seeing relationships form and flourish with regular customers. I'm always looking for new challenges and new things to learn, so if you need a service or a problem solved that we haven't encountered before, we're more than willing to put in the legwork to research and come up with the best possible solution!

     For those interested in my professional background feel free to check out my LinkedIn page! Here's a quick summary: 

• Over 16 years of customer service experience in retail, pharmacy, and technology

• Two Associate in Science degrees and five Certificates of Specialization in Information Technology

• Technology industry and vendor certifications including CompTIA A+ (computer repair), Linux+, and CSSS (systems support specialist), Cisco CCNA (enterprise networking), Cradlepoint CPCNE (cellular networking), Kaseya KCT-VSA 9.5 (remote access), and Jira Fundamentals (ticketing and agile development)

• Experience gained from multiple positions held in the technology field from technical support and helpdesk management roles to support engineering